Privacy Policy

Last updated: 18 October 2026

Data Controller Identity and Role

prestivoq acts as the data controller for personal data processed through this website. We determine the purposes and means of processing in accordance with the UK GDPR and the Data Protection Act 2018. Our registered address is Fawley House, 2 Regatta Place, Marlow Road, Bourne End, Buckinghamshire SL8 5TD, United Kingdom. For any queries about how we handle personal data you may contact us using the details on our Contacts page or by emailing [email protected] or telephoning +44 300 111 4123.

Scope of This Notice

This privacy policy explains how we collect, use, store and share personal data from visitors to the site, individuals who enquire about our professional studio production resources, and anyone who interacts with our commercial services focused on studio equipment setup, camera operation, lighting, sound and live broadcast workflows. It applies to all users located in the United Kingdom and covers both online and offline interactions where personal data is obtained in connection with the site.

Categories of Personal Data and Sources

We obtain personal data directly from you when you complete the contact form, subscribe to updates or request information. Categories include identity details such as name, professional role and organisation; contact information including email address and telephone number; technical data such as IP address, browser type and device identifiers; usage data showing how you navigate the site; and any additional information you voluntarily provide in messages. We may also receive limited data from analytics providers and service partners acting as processors.

Purposes of Processing and Legal Bases

We process personal data for several distinct purposes, each with its own legal basis under UK GDPR. To respond to enquiries and provide information about studio production courses we rely on legitimate interests or, where appropriate, consent. To manage the website and improve its functionality we use legitimate interests supported by usage analytics. For direct marketing communications we rely on consent or, where permitted, soft opt-in under PECR. Compliance with legal obligations such as tax or regulatory record-keeping is based on legal obligation. Where we process data to prevent fraud or ensure site security we again rely on legitimate interests.

Whether Providing Data Is Required

Supplying certain personal data is necessary to use the contact form or receive responses from us. If you choose not to provide required fields such as your name and email address we will be unable to reply to your enquiry. Other information is optional and you may still access most of the site without providing it, although some personalised features may be limited.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enable essential site functions, analyse traffic and remember user preferences. You can manage your preferences through the cookie banner displayed on first visit. For full details of the cookies we deploy and how to control them please refer to our separate Cookie Policy which is accessible via the site footer.

Processors, Recipients and Disclosures

We share personal data with carefully selected processors including website hosting providers, email delivery services, analytics platforms and customer relationship management tools. These parties are bound by contractual safeguards and may only process data on our instructions. We may also disclose information where required by law, court order or to protect the rights and safety of prestivoq or others. No sale of personal data occurs.

International Transfers

Some of our processors are located outside the United Kingdom. Where personal data is transferred to countries without an adequacy decision we implement appropriate safeguards such as standard contractual clauses approved by the UK Government together with supplementary measures where necessary to ensure an equivalent level of protection.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described above. Enquiry records are typically kept for three years after the last meaningful contact. Technical logs are retained for up to twelve months for security and analytics purposes. Marketing consent records are stored until consent is withdrawn or for a maximum of five years, whichever occurs first. Specific retention criteria are reviewed regularly to ensure data is not kept longer than justified.

Security and Data Minimisation

We apply appropriate technical and organisational measures including encryption in transit, access controls and regular security reviews. We collect only the minimum data required for each purpose and train staff on data protection obligations. While we take these steps no system can be guaranteed completely secure and users should also take reasonable precautions when transmitting information.

Your Data Subject Rights

Under UK GDPR you have the right to access your personal data, request rectification or erasure, restrict or object to processing, and request data portability where applicable. You may exercise these rights by contacting us at [email protected] or through the contact form on our Contacts page. We will respond within one month, extendable by two further months for complex requests.

Withdrawing Consent and Objecting to Marketing

Where processing is based on consent you may withdraw that consent at any time without affecting the lawfulness of prior processing. You can unsubscribe from marketing emails using the link provided in each message or by contacting us directly. You also have the right to object to processing based on legitimate interests, including profiling for direct marketing purposes.

Right to Complain

If you believe we have not handled your personal data correctly you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Contact details and guidance are available on the ICO website.

Children and Age Restrictions

Our services and resources are intended for professionals and adults engaged in television and live production work. We do not knowingly collect personal data from individuals under the age of eighteen. If we become aware that data from a child has been submitted we will delete it promptly.

Automated Decision-Making and Profiling

We do not engage in solely automated decision-making that produces legal or similarly significant effects. Limited profiling may occur for analytics purposes but it does not result in automated decisions affecting individuals.

Policy Changes

We may update this privacy policy from time to time to reflect changes in law, technology or our business practices. The date of the most recent revision appears at the top of the page. Continued use of the site after an update constitutes acceptance of the revised policy.